Fullsize Car Rental in Washington Reagan
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Our customer reviews
I had an excellent experience with Dollar Rental at Reagan Airport in Washington DC! I was really stressing after seeing all of the poor reviews, so I was pleasantly surprised. We arrived almost an hour late, but Dollar was ready for us! There were three bookings ahead of us and two agents and we were out to our car in about 15 minutes. Dollar did have our car available, but gave us an upgrade to a SUV when they saw it would be easier to get luggage in and out, as we both had handicaps. Upon our rental return, I let my 89 year old friend out at the Southwest check-in and went to return my car. As I checked my car in I asked if they would call for a wheelchair and instead they drove me and all my luggage back to Southwest and took my luggage up to the SW outdoor kiosk! I feel I received AMAZING SERVICE! I must say though, it pays to be polite and kind. Too many people these days are impatient and rude to those in the service industry.
I didn| t get the car I booked but the car I got was pretty good. I was expecting worse but was pleasantly surprised.
Your staff was excellent and helped us understand the issues that slowed things. The car was great.
A good price for the money whatever the car was ,I got my money worth. Now you need to have that kinda rate all the time
I had an excellent experience with Dollar Rental at Reagan Airport in Washington DC! I was really stressing after seeing all of the poor reviews, so I was pleasantly surprised. We arrived almost an hour late, but Dollar was ready for us! There were three bookings ahead of us and two agents and we were out to our car in about 15 minutes. Dollar did have our car available, but gave us an upgrade to a SUV when they saw it would be easier to get luggage in and out, as we both had handicaps. Upon our rental return, I let my 89 year old friend out at the Southwest check-in and went to return my car. As I checked my car in I asked if they would call for a wheelchair and instead they drove me and all my luggage back to Southwest and took my luggage up to the SW outdoor kiosk! I feel I received AMAZING SERVICE! I must say though, it pays to be polite and kind. Too many people these days are impatient and rude to those in the service industry.
Your staff was excellent and helped us understand the issues that slowed things. The car was great.
I didn| t get the car I booked but the car I got was pretty good. I was expecting worse but was pleasantly surprised.
A good price for the money whatever the car was ,I got my money worth. Now you need to have that kinda rate all the time
First of all you guys over charged me ,then you have the nerve to say if cancel I can| t get my money back,so I was dam if I do and dam if I don| t.The ball was in your court this time, I| m not pleased with that situation
I’m very excited to rent from a company that goes above and beyond to make my experience nothing short of greatness
Overall this time I got a decent price that I was happy with, everything was great.i will be seeing you guys soon.
You guys were great. The employees there are phenomenal as well. Very surprising. I usually run into morons. They were fantastic. Please send me a voucher for half price off on my next rental car. Thank you, Ted Tedesco
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