Van Car Rental in Florence

Our flight from Milan was cancelled and we had to leave out of Rome and it was a seamless transition

Eugene Benout

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We came to Tuscany for our wedding and flew into Florence Airport needing a 9 seater vehicle to escort family down to the Loro Ciufenna region. Before arriving I noted that the reviews for Surprice Rentals were not the best, but thought I| d leave it and see how it goes. From start to finish we were impressed with the service, efficiency and general organisation of the van hire. A few bumps and scrapes were noted down accordingly, with a full walk-round with the staff member to ensure both parties were happy. The process was quick and timely and were on the road after 30 mins. People seem to think that when you purchase the rental you are fully insured, which you are definitely not. It comes with CDW as standard but I was under the impression we would need additional insurance coverage to ensure we were fully protected, meaning an extra £185. Which we all thought was very good. It also reduces your excess liability from €2000 down to €500, so a no brainer. The van was clean and tidy and drove beautifully. Upon return of the rental we waited less than 10 minutes, and the driver also dropped us back to the airport in the same van to avoid unloading 9 suitcases and into another vehicle. Which was appreciated. All in all I have to say it was a seamless experience and I would rent off them again in future.

Alan Ellis

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